FAQs

Got a question? We’ve got answers.

1. What is Craftfabrica?

Craftfabrica is your one-stop shop for premium, ready-to-use digital design templates. Whether you’re looking for sleek Canva templates or design bundles to level up your social media game, we’ve got everything you need to create stunning visuals effortlessly.

2. How do I download my purchases?

After your purchase, you’ll instantly receive an email with a download link to your files. You can also access your downloads directly through your account on our website anytime.

3. Are your templates customizable?

Absolutely! Our templates are designed with flexibility in mind. You can easily edit them using Canva or other compatible design software. Change the colors, text, images—make them completely yours!

4. Do I need a Canva Pro account to use your templates?

Nope! Our templates work perfectly with Canva’s free version. So, no need to worry about upgrading—just open them up and start designing!

5. Can I use your designs for commercial purposes?

Yes! You are free to use our templates for both personal and commercial projects. The only catch? Just don’t resell or distribute the templates as-is.

6. What if I need help with customizing a template?

No worries! We’re here to help. Reach out to us at [[email protected]], and our friendly team will guide you through any customization questions or challenges.

7. Do you offer refunds or exchanges?

Since our products are digital, we typically don’t offer refunds once the files are downloaded. However, if you have any issues or concerns, contact us within 14 days of your purchase, and we’ll do our best to make things right!

8. How do I access future updates to the templates I purchased?

We love keeping our products fresh! If we release updates to a template you’ve purchased, you’ll receive the updated files directly in your account at no additional charge.

9. Do you offer discounts or promotions?

You bet! Keep an eye on our website for seasonal discounts and exclusive promotions. Plus, sign up for our newsletter to be the first to know about new products, sales, and free goodies!

10. How can I contact you?

We’re always just an email away. If you have questions, need support, or simply want to say hi, drop us a line at [[email protected]]. We love hearing from our creative community!