Privacy Policy
Welcome to CraftFabrica.com (referred to as “we,” “us,” or the “Site”). Your privacy is important to us, and this policy explains how we collect, use, and safeguard your personal information when you interact with our website or make a purchase.
Information We Collect
We collect various types of personal information to enhance your experience with us and ensure seamless transactions. Personal Information includes any data that can identify you as an individual.
1. Information You Provide
- Examples: When you purchase a product, subscribe to our newsletter, or reach out for support, you may provide us with your name, email address, shipping and billing addresses, payment details, and other relevant contact information.
- Why We Collect It: We need this information to process your orders, communicate with you, and provide customer support.
2. Information Automatically Collected
- Examples: Device data like IP addresses, browser type, operating system, and browsing behavior (such as the pages you visit and time spent on our Site) are automatically gathered when you visit our Site.
- Why We Collect It: This helps us optimize your experience, improve Site performance, and maintain security. We also use this data to analyze trends and track the effectiveness of our services.
3. Customer Interaction Data
- Examples: If you engage with our customer support, any details you provide (including emails or chat transcripts) may be collected.
- Why We Collect It: This allows us to offer you the best possible support experience and to continually improve our service offerings.
Use of Your Information
We use the information collected to provide and enhance the services we offer, including:
- Order Fulfillment: To process payments, manage shipping, and keep you informed about the status of your orders.
- Customer Support: To resolve issues or answer questions you may have.
- Personalization: To tailor your experience based on your preferences and past interactions.
- Marketing: With your consent, we may send you updates on new products, promotions, or other news that could be relevant to you.
Sharing Your Information
We value your trust and only share your personal information with third parties as necessary to operate our business effectively, such as:
- Service Providers: We may share data with third-party providers, including payment processors, shipping companies, and customer service platforms, to fulfill orders and manage our services.
- Legal Compliance: If required by law, we may disclose your information to authorities in response to legal processes or to protect our rights.
Our Partners:
We work with trusted third parties like [Payment Processor] and [Shipping Carrier] to ensure smooth and secure transactions. Each partner operates under their privacy policies, which we encourage you to review.
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our Site. These tiny files help us remember your preferences, track your browsing habits, and deliver personalized content.
Types of Cookies We Use:
- Essential Cookies: These cookies are critical for the operation of the Site, enabling features such as login and shopping cart management.
- Performance Cookies: These cookies help us understand how visitors interact with our Site by providing information about which pages are viewed and how users navigate.
- Marketing Cookies: We may use these to display ads relevant to your interests, both on our Site and on other platforms you visit.
If you’d like to manage or disable cookies, you can do so through your browser settings. Please note that some features of the Site may not function properly if cookies are disabled.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law. For instance, transaction details will be stored for accounting purposes, while marketing preferences will be retained until you opt out.
Your Rights
You have the right to access, correct, update, or delete any personal information we hold about you. Additionally, you may:
- Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by following the instructions in the email.
- Request Data Deletion: Reach out to us if you wish to have your personal data erased from our records, except where retention is required by law.
- Restrict Processing: Request restrictions on how we process certain types of your personal data.
Minors
Our services are not intended for individuals under the age of [20]. We do not knowingly collect data from minors. If you believe your child has provided us with personal information, please contact us so that we can delete it.
International Data Transfers
If you are accessing our Site from outside of [US, UL,ES, PL, MA], your personal information may be transferred to and processed in a different jurisdiction. We will always ensure that your data is treated securely and in accordance with this privacy policy, regardless of where it is processed.
Data Security
We employ industry-standard security measures, including encryption and secure server technologies, to protect your personal information. Despite our best efforts, no data transmission over the internet or data storage system is guaranteed to be completely secure. We urge you to take steps to protect your own information by using strong passwords and logging out when using shared devices.
Changes to Our Policy
We may update this privacy policy periodically to reflect changes in our operations, services, or legal requirements. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly.
Contact Us
For any questions, concerns, or to exercise your rights regarding your personal information, feel free to contact us at:Email: [email protected]
